How much does IT outsourcing cost for small business?

IT support pricing depends on the number of workstations and selected service package. Basic package starts from 850 UAH per visit, monthly support — from 200 UAH per workstation.

What is your response time?

Depends on service package: CLASSIC — up to 2 hours, GOLD — up to 1 hour, PREMIUM — up to 1 hour with priority handling. Critical incidents are handled immediately.

Do you work with companies outside Kyiv?

Yes, we provide services across Ukraine. Remote clients get full support via remote access, and for complex cases — on-site specialist visits.

What does an IT audit include?

IT audit includes: server and network equipment check, security and vulnerability analysis, backup assessment, software license verification, and optimization recommendations.

Can we switch from another IT provider?

Yes, we ensure smooth transition without downtime. First, we audit your current infrastructure, then gradually take over system maintenance.

RELIABLE IT OPERATIONS FOR SMBS THAT CANNOT AFFORD DOWNTIME

Managed IT without internal chaos
Clear ownership for workplaces, servers, networks, access, backups and business-critical systems.

Prevention before incidents
Monitoring, documentation and regular audits help resolve risks before they stop your team.

Start with a risk audit
We show where your company is exposed and recommend the right level of managed IT support.

Book an IT risk audit

IT infrastructure management illustration

IT RISKS WE CLOSE FOR YOUR BUSINESS

Incident management and service request processing for all your standard software

Identify the risks most likely to stop the business: access, backups, security, servers, workplaces and a stabilization plan.

Turnkey server solution for accounting purposes. Support for office and banking applications.

Setup and maintenance services for server platform

Sites migration, domains management - registration, renew, parking to the hosting. Сontent publishing.

Recording systems and databases changes in a separate file repository or other solutions

Research, purchase and setup server equipment. Installation and configuration of routing equipment. Diagnosis and incidents elimination.

Setting up corporate IP telephony (external and internal)

RELIABLE IT OPERATIONS WITHOUT A FULL INTERNAL IT TEAM

IT-Premium helps small and mid-sized businesses keep work moving when IT becomes a business risk: outages, unmanaged access, broken backups, ransomware exposure, slow onboarding and unclear ownership.

We do not sell random administrator hours. We build a managed support model with audits, monitoring, incident response, documentation and clear service packages, so your company knows what is protected, who owns it and how quickly issues are handled.

Start with an IT risk audit, then choose the level of managed support that fits your business.