Service packages

IT-Premium packages help you choose a clear level of responsibility: from a one-time visit to a full package with a dedicated manager.

How to choose a package

• 1 VISIT - IT audit, consultation, or solving a specific technical task by agreement.
• CLASSIC - SLA 2 / 12, dedicated account manager, unlimited onsite visits, annual IT audit, reporting, remote support, monitoring, and backup management.
• GOLD - includes every CLASSIC service with an upgraded SLA 1 / 10, quarterly IT audit, procurement support, baseline cybersecurity, MFA, administrator control, backup checks, and strategic IT Review.
• PREMIUM - includes every GOLD service with maximum SLA, custom communication channels, infrastructure documentation, advanced cybersecurity, IT Roadmap, risk analysis, IT project support, and priority execution.

Start with an IT Risk Audit to understand the current state and choose the right support level.