Business IP Telephony — Setup & Support | IT-Premium Kyiv

Why Businesses Switch to IP Telephony

Traditional analog telephony is becoming obsolete. IP telephony (VoIP) provides better call quality, flexibility, and significant savings:

  • Save 40-60% on international and long-distance calls
  • Remote work — your office number accessible from anywhere in the world
  • CRM integration — automatic call logging, call recording
  • Scalability — add a new extension in minutes, not weeks
  • Unified system — office, mobile, and remote workers on one network

What We Offer

Corporate IP Telephony Setup

  • Cloud PBX — virtual phone system with no equipment in your office
  • On-premise IP PBX — Asterisk/FreePBX on your server for full control
  • Hybrid solution — combining cloud and local resources

Number Connection & Porting

  1. Porting existing city numbers to SIP lines
  2. Connecting new SIP lines from Ukrainian providers
  3. Configuring routing plans and IVR (voice menu)

Support & Maintenance

Three support tiers:

Tier Response Resolution Best For
Platinum 30 min 4 hours Critical comms (call centers, sales)
Gold 1 hour 8 hours Mid-size business
Classic 2 hours 24 hours Small office

Additional Services

  • Device management — SIP phone, softphone, mobile app configuration
  • Call recording — with archiving and search
  • CRM integration — automatic contact and deal creation on calls
  • Call analytics — reports, charts, missed call tracking

Supported Phones

  • Hardware: Yealink, Grandstream, Fanvil, Cisco
  • Softphones: Zoiper, MicroSIP, Linphone (free)
  • Mobile: iOS and Android apps
  • Headsets: Jabra, Plantronics for comfortable work

Why IT-Premium

  • 17 years of experience setting up business telecommunications
  • Comprehensive approach — telephony + networks + server support + IT outsourcing
  • SLA guarantees — from 30-minute incident response
  • Zero downtime migration — switch from analog without service interruption

Pricing

Service Price
Basic setup (up to 10 seats) from 3,000 UAH (~$75)
Deployment with CRM integration from 8,000 UAH (~$200)
Monthly support (Classic) from 1,500 UAH/mo
Monthly support (Gold) from 3,000 UAH/mo
Monthly support (Platinum) from 5,000 UAH/mo

Order IP Telephony

📞 +380 44 545 7732 📧 Free consultation — call or submit a request on our website.

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