Server Maintenance — Professional 24/7 Support
Server Maintenance: Reliability of Your Infrastructure
The server is the heart of your IT infrastructure. When it stops, your entire business stops. Server maintenance from IT-Premium guarantees uninterrupted operation of your systems.
What Server Maintenance Includes
| Service | Description |
|---|---|
| 24/7 Monitoring | Automatic control of CPU, RAM, disks, network. Alerts before the problem becomes critical |
| Updates & Patches | Regular OS updates, security vulnerability fixes |
| Backup | Daily backups with recovery verification |
| Attack Protection | Firewall configuration, fail2ban, DDoS and brute-force protection |
| Access Management | User creation, permission settings, access audit |
| Optimization | Performance tuning, log cleanup, resource management |
What Servers We Maintain
Windows Server:
- Windows Server 2012, 2016, 2019, 2022
- Active Directory, DNS, DHCP, file servers
- Exchange Server, SQL Server, IIS
Linux:
- Ubuntu Server, Debian, CentOS, RHEL
- Web servers (Nginx, Apache)
- Databases (MySQL, PostgreSQL, MongoDB)
- Containerization (Docker, Kubernetes)
Virtualization:
- VMware vSphere / ESXi
- Microsoft Hyper-V
- Proxmox VE
Why Entrust Server Maintenance to Professionals
Proactive approach. Monitoring detects problems before they affect operations. Disk filling up? We know about it before you do.
Fast recovery. Thanks to up-to-date backups and documentation, recovery after a failure takes hours, not days.
Security. Regular updates close vulnerabilities. Configured firewall blocks attacks.
Cost savings. An in-house administrator costs from 40,000 UAH/month + taxes. Outsourcing — from 2,000 UAH/month per server.
Server Maintenance Levels
| Parameter | CLASSIC | GOLD | PREMIUM |
|---|---|---|---|
| Monitoring | ✅ 24/7 | ✅ 24/7 | ✅ 24/7 |
| Response time | up to 2 hrs | up to 1 hr | up to 1 hr |
| Resolution time | up to 12 hrs | up to 10 hrs | up to 8 hrs |
| Backup | Daily | Daily | 2x/day |
| Personal manager | ❌ | ✅ | ✅ |
| Reporting | Monthly | Weekly | Weekly |
How We Work
- Free audit — assess the current state of servers
- Maintenance plan — offer the optimal service package
- Monitoring setup — configure control systems
- Documentation — record configurations and passwords
- Regular support — updates, backups, incident resolution
Typical Problems We Solve
- 🔴 Server not responding / hanging
- 🔴 Disk space ran out
- 🔴 Suspicious activity / hacked server
- 🟡 Slow database performance
- 🟡 Mail server issues
- 🟡 VPN / remote access not working
- 🟢 Need to add user / change permissions
- 🟢 Install or update software
Need server maintenance?
Call +38 (044) 545-7732 or request a free audit.