The workplace and standard software (SW) support service ensures the stable operation of operating systems and office applications. We provide professional assistance in troubleshooting, installing, and reinstalling software. Discover how our support benefits businesses and individual users.
Which Software Do We Support?
Our team handles the following versions of standard software:
- Windows Operating Systems:
- Microsoft Windows
- Microsoft Windows Server
- Microsoft Office Suite:
- Microsoft Office
- Microsoft Office 365
These versions remain popular among users, and we guarantee their seamless performance.
Remote Support via Logmein and TeamViewer
For client convenience, the service is provided remotely using modern remote access tools:
- Logmein — a reliable solution for quick connections.
- TeamViewer — popular software for remote diagnostics and configuration.
Remote support saves time and allows for prompt issue resolution without an on-site visit.
Service Level (SLA): Fast Problem Resolution
Under the Service Level Agreement (SLA), our specialists commit to:
- Addressing issues with Windows or Office within the agreed timeframe.
- Minimizing downtime for equipment and software.
Specific response times are outlined in the contract, ensuring transparency and reliability.
On-Demand Services: Software Installation and Reinstallation
We offer the following services upon request:
- Windows Installation (XP, Vista, 7) — fast and professional.
- Microsoft Office Installation (2003, 2007, 2010) — tailored to your needs.
- Windows Reinstallation with Data Preservation — ideal for those who want to refresh their system without losing data.
Note: Reinstallation with data preservation is charged separately.
Why Choose Us?
- Prompt response to requests.
- Support for legacy but in-demand software versions.
- Flexible pricing and transparent terms.
How to Order Workplace Support?
Contact us to discuss your needs and select the best service plan. We’ll help you configure Windows, install Office, and resolve any technical issues remotely or on-site.